Why do I get an error message when uploading files?

Created by John Rea, Modified on Fri, 28 Apr 2023 at 12:27 PM by John Rea

You could be receiving error messages for a number of reasons. 


Most commonly, the errors are related to missing or incorrect fields in the Excel reports you are trying to upload. 


For more information on which fields are files are required for workflows run with uploaded files, check out this support article - Which files do I need for file upload workflows?


If you do not feel the issue is related to an error with file uploads, reach out to our support team by email or submit a ticket to notify us of the issue.



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