How should I remedy issues found by Scrutinize?

Created by John Rea, Modified on Tue, 26 Jul 2022 at 08:41 AM by John Rea

The answer depends on what kind of anomalies are identified. In the case of an integration issue or clerical error, it might be wise to sit down with the person responsible and provide them more training so it doesn’t happen again. The anomaly report will identify the first and last person who touched the transaction so it should be easy to find the responsible party. In the case of suspected fraud, you should follow whatever internal guidelines you have set up to deal with such a situation. If you are certain that the person has committed fraud, it might be wise to get the proper authorities involved early in the process.

No matter the issue, we're here to help! If you'd like help understanding the reports or creating a plan to avoid ongoing errors, schedule some time to discuss how we can assist.

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